FREQUENTLY ASKED QUESTIONS

WHEN WILL MY BOX ARRIVE?
We post your box on Tuesday first class, so you should expect it to be on your doormat when you get home on Wednesday. Royal Mail deliver 93% of First Class the next day, so on occassions your box may arrive later in the week.


WHAT IF I CHANGE MY MIND?
Once you've signed up, it's easy to skip your next box by clicking on your name in the top right hand corner, then Preferences, EDIT, then SKIP NEXT RENEWAL. Or, if you want to skip for a longer period, just email us. You can cancel at any time. Any changes by Saturday take effect for the following Tuesday's posting.
WHERE DOES MY VEG COME FROM?
We source the freshest ingredients, mostly from British farmers. They are the ones the country's top chefs choose, so we think you'll love them too
WHAT WILL I NEED TO COOK THE RECIPES?
Every recipe is designed to be super-simple and we give you all the fresh ingredients for a filling vegetarian meal. If you want to add your own meat, feel free! We will send you an email a few days before so that you can be sure to have the larder ingredients (such as oil, lemon juice, rice) to hand when you cook.
HOW DO I DECIDE ON HOME OR WORK DELIVERY?
We use a box that is specially designed to go through your letterbox so you don't have to wait in for the postman. Best to check that you have a standard letterbox (at least 4cm by 18cm) without a cage behind it, as you can always specify special delivery instructions or arrange for your THUD box to be delivered at work.
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THUD Limited
Brewery House High Street Twyford Winchester SO21 1RF
Company Number 9609406
© 2015, All Rights Reserved